Out of Hours Contact

Our Promise to Landlords

Out of hours

Emergency contact details for tenants

Smell gas? – Gas Emergency Services

0844 448 5699 / 0800 111999

Area power cut – National Grid

0845 835 1111 / 0800 111 999

External water emergency

Southern Water or South East Water 0330 303 0001 / 0333 000 0001

Locked out, forgotten or lost your keys?

Thomas Locksmiths: 01273 773 006

*Please note, it will be the tenants responsibility to pay for this service.

For all other genuine emergencies please call: 07507 678 792

*All other issues will be dealt with the next working day.

Internal electrical fault 

Andy Bonwick – 01273 582465 / 07917 692447

Internal plumbing emergency

O.J Heating & Plumbing 07722 154 504

Please note, if the contractor considers the cause of the emergency to be the fault of the tenant, the tenant will be charged for the call out and repair.

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